My primary focus is on skincare health and relaxation within a home-based spa environment.

I treat all skin types from aging skin concerns like fine lines and wrinkles, to sun damage and hyperpigmentation.  I can also help with mild acne, eczema and rosacea.

Yes!  I am licensed and insured in the state of North Carolina by the North Carolina Board of Cosmetic Art Examiners and insured through the National Association of Complementary and Alternative Medicines (NACAMS).

Salons and spas have either a have large cancellation fee or a pay ahead booking fee.  This is a common charge that covers the amount of time and setup required for a sanitary treatment. 

Proper disinfection between guests - takes time and energy.  

Many clients prefer to pay up front as it splits the cost into two lower payments, helping make your skincare services more affordable.  The deposit is 50% of your total.

You can book your favorite time slot up to 30 days in advance.

I do not take same day bookings, however you can book through the website 24 hours in advance if there is an opening. 

Because I work out of my home, I ask that you please do not show up without an appointment.  It is highly disruptive for my family and puts us all in an unsafe position.  

If you need to cancel or reschedule your appointment, simply login to your Fresha.com account or click on the 'manage appointment' button in your confirmation email prior to the 24-hour window to make changes. You are allowed up to ONE time to forward your deposit to a new appointment time.  If you need to reschedule a second time, the appointment will be cancelled, and the 50% deposit will be retained by Mud & Lotus Skincare.  You must create a new booking with a new 50% booking deposit.  

**All appointments that are rescheduled or cancelled with less than 24 hours notice will be charged IN FULL.**

Clients will not be able to book future appointments if they habitually reschedule, cancel, no show or arrive late. 

If you are running late, please text or call to let me know your expected time of arrival.  If you are more than 15 minutes late, you will be required to reschedule.  If you arrive within 15 minutes, you will still receive the service at the full cost, however it may be shortened in order to complete for the next client. 

We recommend you wear loose fitting, comfortable clothes and shoes.  Please remove all jewelry prior to the service.  This includes body jewelry if you have booked a facial with machines like high frequency. We have cotton wraps for you to wear during the service.  Every effort is taken to ensure you are comfortable.

When you walk into the spa you will be instructed to take off your shoes and any loose items like coats, purses etc. Once you get comfy we'll have a chat about your individual needs and what you would like to achieve long term with your skincare.

We'll go over your intake forms and discuss your current skincare routine. Once we have discussed your treatment, you will be given privacy to change into a robe and cozy up under the blankets of the treatment table. After your facial, you may browse skincare products.  We will go over after care and future treatments that would be beneficial.

Only one person is allowed in the treatment room at a time.  The only exception to this rule is for minors under the age of 18 who must be accompanied by an adult.  If someone does come with you, they must wait in the car as there is no reception area.

Gift cards and certificates are good for one year from the date of purchase at full value. 

Any gift card or certificate not redeemed within one year will lose 25% value each additional year.  Example of a $100 GC purchased would be worth $75 year two, $56 year three, $42 year four and $31 year five before finally expiring.

Any gift card or certificate acquired through fund raising has no monetary value and is therefore exempt from this rule and will not be honored after one year from the date of issue.

In order to receive a chemical peel, you must first book a chemical peel prep facial.  This facial is the first step and allows me to determine your health history, skin sensitivities, contraindications and peel needs.  You must also be willing to use SPF 30+ daily along with the peel prep products included in your package.  I would be happy to discuss your options at your next appointment! 

It is always best to talk with your doctor first if you are interested in skin care services.  If your doctor does approve, I have many gentle skincare products and treatments available that are safe for those with cancer.

Due to the nature of laying down on a flat bed for an extended period of time, facials can only performed safely in the first trimester.  I have a bolster and pillow for added comfort.  I also have many pregnancy safe options for facials, and Reiki is a wonderful experience during pregnancy, however it is not recommended to get lash services due to the chemicals used.  

I use several professional skin care lines to ensure the most customized facial for you.  My own private line features 99.5% natural and organic ingredients with amazing results!  I also use some cleansers from Green Envee and other products from PureCeuticals.  Aloe Up is my go to SPF sun care line.  It contains 35% aloe and is reef safe.

Absolutely!  After your appointment I will go over home care suggestions based on your skin type and budget.  If you fall in love with an out-of-stock product, no worries!  I can have it shipped to your door within a week in most cases. 

Feel free to comtact me at: [email protected]